Thursday, December 10, 2015

BROTHERS, BE GENTLEMEN!

FROM BUSINESS WORLD OF 8 AUGUST 2006


Brand value destruction


Ever since Dhirubhai Ambani launched the biggest ever share issue in the early 1980s, Reliance has been India’s most valuable brand. Initially, the company was better known for its shares than its products. But Dhirubhai treated his shareholders extremely well. Reliance became the darling stock of the Indian investor. He was prepared to buy more Reliance shares whenever they were offered. As a result, Dhirubhai was freed of the tyranny of government financial institutions and banks, and could expand his business as fast as he liked. That is how he made Reliance India’s biggest company. In a short-lived fit of liberalism, the government gave Reliance a licence to refine mineral oil in competition with its own cosseted corporations. Dhirubhai built a huge refinery, and left all other Indians behind – until the rise of information technology.
It is striking how assiduously the sons of Dhirubhai have striven to diminish the brand value of Reliance. If people had been given an association test ten years ago, in response to ‘Reliance’ they would have said, “The sky is the limit.” Today, they are likely to say, “No strife is as bitter as fraternal strife.”
It started two years ago when Mukesh and Anil could no longer work together and – at least according to Anil – Mukesh began to undermine Anil’s position. After enduring the situation for some months, Anil went public with the tensions and differences. He used the media to put pressure on Mukesh. He did not abuse Mukesh; he just made public those moves that put Mukesh in bad light. He went to the high and mighty and put his case before them. They were embarrassed, and told both brothers to compromise. So did their mother, perhaps with greater effect. Finally, both listened. They agreed on an arbitrator, and under his surveillance, divided up the Reliance empire.  
The division kept the hydrocarbon core of Reliance intact and gave it to Mukesh; assets – some businesses, some shares, some cash – were cobbled together to pay Anil his share. It has been a fair division. It has been done without disturbing the business much. And it has disentangled the assets so as to minimize the interdependence between the two kingdoms.
Except in one respect. The land and assets related to the 10GW power plant Reliance planned to build in Uttar Pradesh went to Anil. But the gas offshore Godavari, which was supposed to fuel that plant, went to Mukesh. Mukesh is not keen to sell the gas to his brother’s plant. The Directorate General of Hydrocarbons has ruled against the agreement to sell the gas. It has thus in effect helped out Mukesh.
How the fortunes have changed! There was a time not many years ago when the Ambanis dominated governments; whatever was in their interest, governments did it. No one knew how they worked, but everyone believed the government was in their pocket. When I was in the government, bureaucrats talked freely about which politician or bureaucrat was an Ambani man. Today, it is the Ambani brothers who seem to be taking politicians’ help in what should be a domestic quarrel.
This is not good for Reliance – the businesses that constitute the old Reliance. And it is not good for the Ambani brothers. Having used the media so successfully in securing a fair division, Anil may feel otherwise. But conflict always carries risks; if he discounts the expected gains for the risks, fraternal conflict is not good for his empire either.
The breakdown of the gas supply agreement may seem unfair to him, but actually, it is good for Anil as well. It held potential for friction, which could have gone on for 30 years; by that time, the Ambani brothers would have been old men, waiting to hand over their empires to the next generation. And for what? Generating electricity to sell to the bankrupt UP State Electricity Board would be a mug’s game.
Hence in my view, the Ambani brothers must go their separate ways, and take care not to get into each other’s way for some time. In a sense, all big industrialists compete with one another – for capital, land, economic space. And they have worked out implicit rules of combat. Under the licence-permit Raj, there was keen rivalry between the Tatas and the Birlas. But even in those days, Freddy Mehta once told me, the Birlas never tried to stop a licence going to the Tatas. The Ambani brothers should also work out rules of gentlemanly engagement.
That will leave Anil out of the very large area in which Reliance Industries is present or which it is about to enter; he will have to think of new areas. But he is bright enough to do that, and entrepreneurial enough to make it a success. It is only a matter of getting the brother out of his gunsight, and concentrating instead on the future India, which offers a much larger target.