Tuesday, February 24, 2015

INFORMATION TECHNOLOGY IN TAIWAN

[AnnaLee Saxenian also taught me about the Taiwanese information technology industry, and the Taiwanese government's intelligent support for it. This column was published in Business Standard of  21 December 1999.]

A Bangalore in Taiwan


Our information technology industry is a source of justifiable pride; its success in a country that does not teem with successes has brought it the attention of politicians, financiers and researchers. We do not, however, realize that tiny Taiwan has a larger presence in this industry than India. In 1990, 19,217 Chinese were employed in the high technology industry of Silicon Valley, as against 7295 Indians. Most of the Chinese were from Taiwan. While India lost itself in small-scale import substitution, Taiwan went into the production of semiconductors for the world market, and built up a competitive PC industry on their basis. Today Taiwan produces more IT hardware than Korea, or than France and Germany together. The fascinating history of the connection between Taiwan and Silicon valley has been pursued by AnnaLee Saxenian.
Just as India has its IITs, Taiwan also set up first-class engineering universities – National Taiwan University, National chiao-tung University, and Tsing-Hua University. As with IITs, virtually entire classes of these universities went over to the United States for study. Taiwan sent more doctoral students to the US in the 1980s than any other country. Like IIT graduates, they stayed on in the US and made careers there.
As I described in the last article, these Chinese engineers found ready employment in the high-technology industries of Silicon Valley; but they found it difficult to rise to managerial positions. The businesses were run by native white Americans, and their old-boy networks ensured that their own kind were more likely to rise to the top than foreigners. They also found themselves isolated in the American society. Although an extrovert and gregarious people, Americans tend to move in small groups; especially once foreigners leave universities and start working, they find it difficult to penetrate the local society. So the Chinese began to congregate on their own – get together at social events, set up self-help organizations, and help friends and relatives set themselves up in the US. Thus emerged the Chinese Institute of Engineers, Chinese American Semiconductor Professionals Association, North American Taiwanese Engineers Association etc. There are similar organizations of Indians, but they are more often social rather than professional.
What distinguishes Taiwan from India is the early official interest in these US-based associations. Thus as early as in 1966, Y S Sun, Taiwan’s Minister of communications, organized biannual seminars lasting two weeks between the Chinese Institute of Engineers of New York and Taiwanese industry. Taiwanese industry selected areas in which it would like technological assistance, while the CIE found Chinese scientists and technologists in America who could talk knowledgeable about those topics. Ministers as well as senior officials of Taiwan regularly attended the seminars.
These seminars led to contacts and relationships which were crucial to the emergence of Taiwan as a leader in IC technology. Y S Sun, who was by then Minister of Economic Affairs, asked Pan Wen-Yuan, an Engineer working in RCA, to advise the Taiwanese government on developing the electronics industry. His recommendations led to the setting up of the Industrial Technology Research Institute – in the Ministry of Economic Affairs, not in some remote Ministry of Science and Technology. ITRI set up a subsidiary, electronics Research Service Organization. Both had private sector participation, and earned a significant share of their income from sale of services.
To guide ITRI and ERSO, Pan set up a Technical Advisory Committee made up of Taiwanese scientists and technologists in the US. They met every week, and went to Taiwan every quarter. Thus the Taiwanese organizations had access to up-to-date expertise from the US.
Y S Sun tried out the same model when he became Prime Minister in 1979. He set up a small group of policy advisers called the Science and Technology Advisory Group. All its 15 members were from the US; and not all were Chinese. STAG held an annual conference in Taiwan and helped evolve policies. It pushed for state-of-the-art technology, for private participation at all stages, for better technological education in Taiwan, and for close collaboration between universities and government laboratories. Under its leadership, Taiwanese government agencies maintained offices in silicon Valley, set up databases of US-based engineers, and made them freely available. Whenever major projects were contemplated in Taiwan, the US-based engineers were consulted.
If Y S Sun made the Taiwanese scientific establishment externally oriented, K T Li, the finance minister, built up the Taiwanese venture capital industry. He created tax incentives for it in 1983. He persuaded important US-based Taiwanese engineers to set up venture capital funds. From those small beginnings in the 1980s, the number of venture capital firms in Taiwan has grown to 110; they have invested over $1 billion in over 1800 companies.
Thanks to the technological bridge between Taiwan and the US that the Taiwanese politicians created, many Taiwanese engineers began to return to Taiwan in the 1980s. The numbers returning rose from 200 a year in the early 1980s to over 1000 a year a decade later. In the 1970s, 10 per cent of those who went abroad returned; today it is 30 per cent.

Indian politicians also frequently visit Indians abroad; they also try NRIs to do various things for India. What distinguishes Taiwanese politicians is the fact that they do not lecture the NRIs, but listen to them. They not only listen to them, but on their advice, have created an open, competitive IT hardware and software industry in Taiwan, as well as a venture capital industry to finance it and other state-of-the-art. What impresses is the technological sophistication and the receptivity of Taiwanese politicians. Not for them debates about whether Taiwanese of foreign origin should be deprived of the right to stand for election; not for them the urge to ensure that everything is invented in Taiwan, not for them special funds for the development of Zen technology. With the help of non-resident Chinese, they have created an environment in Taiwan in which US-based Taiwanese feel at home, and create technology comparable to the best in the world.